What We Do
We provide a wide range of support to our retail and consumer facing clients, from high-level vision setting to making change happen
We improve how your business runs across organisation, processes and technology – including applying lean six sigma to drive improvements
We also offer a large range of training courses based on the tools and methods we use with our clients
Our Clients
We have helped our clients to achieve their goals and realise measurable results through working with them in our own unique way
* Business case for Artificial Intelligence in forecasting and replenishment *
* Digital transformation programme planning and IT architecture strategy *
* Business review, vision and business planning for B2B sales channel *
* Pricing and rebate model *
* Vision setting for new venture *
* Process optimisation and eCommerce strategy *
* Process improvement, lean six sigma training and digital integration programme *
* Omnichannel operating model, systems selection and programme management *
* Lean six sigma training across all business functions *
* Delivery of a new consumer-facing mobile app and website and operating procedures *
* Programme audit for a large scale omnichannel programme *
* Store target operating model *
* Strategy development, business planning and target operating model *
* System selection *
* Commercial due diligence support for target acquisition *
* Head office organisation design and process improvement *
* Lean six sigma training across all business functions *
* Strategy, systems selection, website replatforming and lean six sigma training *
* Omnichannel operating model and system selection and programme management *
* System selection for an omnichannel programme *
Change and programme management for a Space, Range and Display programme and next gen RFID business case
* Short and long term business planning for growth *
* Go-to-Market strategy and business planning *
* Process improvement and lean six sigma training *
* 3 Year business strategy for general merchandise and business case for manufacturing division *
* Strategy development and business planning *
* Process optimisation and lean six sigma training *
* Programme audit for a large scale omnichannel programme *
* Options for changing member terms *
* Strategy and analytics *
* Multi-channel vision setting and business planning *
* Business plan and balanced scorecard *
* Commercial due diligence support for target acquisition *
* Customer service delivery strategy *
* Operating model design for the Finance function *
* Store target operating model *
* European retail strategy and operating model and programme management support *
* Space and assortment analysis for growth *
* System selection and programme management *
* Omnichannel strategy development *
* Improved target setting for store colleagues *
* Programme audit for a large scale commercial programme and business case training *
* 3 year strategy development, business planning and customer returns review *
Our Industries
Support growth in a challenging landscape
Retail
Deliver innovative solutions for a demanding consumer
Travel
Use data to challenge existing thinking
Hospitality
Outcompete in a growing and exciting market
Leisure
Streamline processes and reinvest profits in new
technologies
Media
Use data to understand your customer
Telco.
Case Studies
We are proud to have a client success rate that speaks for itself: 100% satisfied customers
Here are just a few examples of where we have partnered with our clients to transform the way they work
Research and News
Read our latest views and opinions on industry trends and developments and find out more about our upcoming events
Our Events
PatelMiller Networking and Drinks
TBC
We will update this page with our latest events once they are confirmed